Safety
Your safety comes first.
Every part of Spotwigo is designed so you can book help with total peace of mind — from KYC-verified helpers to protection on every job.
How we keep you safe
Safety built into every booking.
KYC-verified helpers
Every helper completes identity verification and a background check before they can accept a single job.
Protected bookings
Jobs booked through Spotwigo are covered by our service protection, so you're never on your own.
Secure messaging
Chat and share details in-app — your personal contact information stays private.
Live tracking
Follow your helper's arrival in real time and share your trip status with someone you trust.
In-app safety tools
Stay in control, always.
In-app help button
Reach our team instantly from any active booking if something doesn't feel right.
No cash, no risk
All payments are handled securely in-app — no cash ever changes hands.
Ratings & reviews
Two-way ratings keep the whole community accountable, booking after booking.
Report & block
Report a concern or block a user in a couple of taps. Every report is reviewed.
Something didn't feel right?
Your wellbeing matters more than any booking. If you ever feel unsafe, use the in-app help button or reach our Trust & Safety team directly.