Cookie Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
This Cookie Policy explains how SpotWigo ("SpotWigo", "we", "our", or "us") uses cookies and similar technologies when you visit our website, use our mobile applications, or access any of our online services (collectively, the "Services").
This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions.
By continuing to use our Services, you agree to the use of cookies as described in this Cookie Policy.
Table of Contents
- What Are Cookies?
- Why We Use Cookies
- Types of Cookies We Use
- Essential Cookies
- Performance & Analytics Cookies
- Functional Cookies
- Marketing & Advertising Cookies
- Third-Party Cookies
- Mobile Technologies
- Managing Cookies
- Cookie Retention
- Updates to This Policy
- Contact Us
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies help websites:
- Remember your preferences
- Keep you signed in
- Improve performance
- Understand how visitors use the website
- Provide a personalised experience
- Enhance security
Cookies do not normally contain information that directly identifies you. However, they may be associated with information you provide to us.
2. Why We Use Cookies
SpotWigo uses cookies and similar technologies to:
- Operate our website efficiently
- Keep you logged into your account
- Remember your preferences
- Improve website performance
- Measure website traffic
- Detect fraud and abuse
- Enhance security
- Provide customer support
- Analyse feature usage
- Improve user experience
Some cookies are essential for the proper operation of our Services.
3. Types of Cookies We Use
SpotWigo may use the following categories of cookies.
Essential Cookies
These cookies are necessary for the operation of our Services.
Without these cookies, certain features may not function correctly.
Examples include:
- User authentication
- Login sessions
- Security verification
- Fraud prevention
- Load balancing
- Website navigation
These cookies cannot generally be disabled.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website.
They collect information such as:
- Pages visited
- Time spent on pages
- Navigation paths
- Device types
- Browser types
- Error reports
- Performance metrics
This information helps us improve our Services.
Functional Cookies
These cookies remember your preferences and settings.
Examples include:
- Preferred language
- Theme preferences
- Region selection
- Accessibility settings
- Recently viewed content
These cookies improve your browsing experience.
Marketing & Advertising Cookies
Where permitted by applicable law, SpotWigo may use cookies to:
- Display relevant advertisements
- Measure advertising performance
- Prevent repeated advertisements
- Understand campaign effectiveness
- Deliver personalised marketing
You may opt out of personalised advertising through your browser or device settings where available.
4. Essential Cookies
Essential cookies enable core functionality such as:
- Secure login
- Session management
- Booking workflows
- Account verification
- Payment security
- CSRF protection
- Website security
These cookies are required for the website to function properly.
5. Performance & Analytics Cookies
We may use analytics technologies to understand how users interact with our Services.
Information collected may include:
- Number of visitors
- Popular pages
- Session duration
- Click behaviour
- Navigation patterns
- Device information
- Browser information
This information is aggregated whenever possible and is used solely to improve our Services.
6. Functional Cookies
Functional cookies allow SpotWigo to remember choices you make.
Examples include:
- Remembering your login
- Preferred language
- Notification preferences
- Saved preferences
- Accessibility settings
Without these cookies, certain features may need to be configured each time you visit.
7. Marketing & Advertising Cookies
Marketing cookies may be used to:
- Display relevant advertisements
- Measure marketing campaigns
- Understand customer interests
- Improve promotional content
- Limit repeated advertisements
These cookies may be set by SpotWigo or authorised advertising partners.
Where required by law, we will request your consent before using these cookies.
8. Third-Party Cookies
Some features of SpotWigo rely on trusted third-party providers.
These providers may place cookies through our Services.
Examples include:
- Payment providers
- Authentication providers
- Analytics services
- Mapping services
- Customer support platforms
- Embedded content providers
These third parties operate under their own privacy and cookie policies.
SpotWigo does not control cookies placed by third-party services.
9. Mobile Technologies
Our mobile applications may use technologies similar to cookies, including:
- Device identifiers
- Secure storage
- Local storage
- Application preferences
- Push notification tokens
- Session tokens
These technologies help:
- Authenticate users
- Maintain secure sessions
- Deliver notifications
- Improve application performance
- Personalise the user experience
10. Managing Cookies
Most web browsers allow you to control cookies through browser settings.
You may be able to:
- View stored cookies
- Delete cookies
- Block all cookies
- Block third-party cookies
- Clear browsing data
- Receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality of SpotWigo.
Some features, including account login, bookings, and payments, may not work correctly if essential cookies are disabled.
11. Cookie Retention
Different cookies remain on your device for different periods.
Session Cookies
Session cookies are temporary and are automatically deleted when you close your browser.
Examples include:
- Login sessions
- Temporary authentication
- Security verification
Persistent Cookies
Persistent cookies remain on your device until:
- They expire automatically
- You manually delete them
- Your browser removes them
Persistent cookies help remember your preferences for future visits.
12. Changes to This Cookie Policy
SpotWigo may update this Cookie Policy from time to time.
If we make significant changes, we may notify users through:
- Our website
- Mobile applications
- In-app notifications
The "Last Updated" date at the top of this policy will always indicate the latest revision.
Your continued use of our Services after any updates constitutes acceptance of the revised Cookie Policy.
Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact us:
SpotWigo
Privacy Team: privacy@spotwigo.com
Support: support@spotwigo.com
Website: https://spotwigo.com
Summary
SpotWigo uses cookies and similar technologies to:
- Keep your account secure
- Maintain login sessions
- Remember your preferences
- Improve website performance
- Analyse usage
- Enhance security
- Support bookings and payments
- Provide a better user experience
We are committed to using cookies responsibly and transparently while respecting your privacy and applicable data protection laws.
Your Consent
Where required by applicable law, SpotWigo will request your consent before placing non-essential cookies on your device.
By continuing to use SpotWigo after accepting our cookie preferences, you acknowledge that you have read and understood this Cookie Policy.
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